Refund Policy
Returns
We do not offer refunds, exchange or credit only. Our policy lasts 15 days. If 15 days have gone by since your purchase, unfortunately we cannot offer you an exchange.
To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
All earrings and gift cards are final sale.
Exchanges
If you would like to exchange your purchase for a different item or receive a site credit, please send us an email at: returns@preciousjewels.co
Shipping
To return your product, you should mail your product to:
BDP of Miami LLC, 1768 NW 20 Street, Miami FL 33142, United States
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.